Contact Support
Need help? We're here to assist you with any questions or issues you may have.
Get in Touch
Email Support
We handle all requests via email. Choose the appropriate contact based on your needs.
Response Time
Within 24 hours
Location
Netherlands
Common Issues
Payment Problems
If your payment failed, please check your card details and try again. For persistent issues, contact us with your payment intent ID.
Ticket Not Received
Check your spam folder first. If you still can't find your ticket, provide us with your email address and event details.
Refund Requests
Refund policies vary by event. Contact us with your ticket details and we'll help you understand your options.
Event Changes
If an event is cancelled or rescheduled, you'll be notified via email with instructions for refunds or transfers.